:root{--navy:#0B1F3A;--blue:#1747C9;--blue-d:#1239A6;--blue-soft:#E8EEFB;--green:#0B7A4B;--green-soft:#E6F4EC;--mint:#5EE2A0;--red:#C2362F;--red-soft:#FCEBEA;--amber:#9A6700;--amber-soft:#FFF4D6;
--ink:#0B1F3A;--body:#4A5872;--muted:#5B6880;--line:#DCE2EC;--surface:#F4F6FA;--white:#fff;--sans:'IBM Plex Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;--mono:'IBM Plex Mono',ui-monospace,Menlo,monospace}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--surface);color:var(--ink);font-family:var(--sans);font-size:15px;line-height:1.5;-webkit-font-smoothing:antialiased}
a{color:var(--blue)}
h1,h2,h3{margin:0;letter-spacing:-.015em;color:var(--ink)}
button{font:inherit}
.logo{display:inline-flex;align-items:center;gap:10px;font-weight:700;font-size:1.3rem;color:var(--ink);text-decoration:none}
.logo i{width:30px;height:30px;border-radius:7px;background:#fff url(/logo.jpg?v=1) center/contain no-repeat;display:flex;align-items:center;justify-content:center}
.logo i svg{display:none}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:44px;padding:0 16px;border-radius:8px;border:1px solid transparent;background:var(--blue);color:#fff;font-weight:600;font-size:.95rem;text-decoration:none;cursor:pointer;transition:background-color .15s,border-color .15s}
.btn:hover{background:var(--blue-d)}
.btn:disabled{opacity:.6;cursor:default}
.btn-lg{width:100%;min-height:50px;font-size:1rem}
.btn-ghost{background:#fff;color:var(--ink);border-color:var(--line)}
.btn-ghost:hover{background:var(--surface)}
.btn-danger{background:#fff;color:var(--red);border-color:#F1C4C1}
.btn-danger:hover{background:var(--red-soft)}
.btn-green{background:var(--green)}
.btn-green:hover{background:#086339}
.btn-sm{min-height:36px;padding:0 12px;font-size:.88rem}
.fi,.sel,textarea.fi{width:100%;min-height:44px;border:1px solid #C9D2E0;border-radius:8px;background:#fff;padding:9px 12px;font:inherit;font-size:16px;color:var(--ink);outline:none}
textarea.fi{min-height:96px;resize:vertical;line-height:1.45}
.fi:focus,.sel:focus{border-color:var(--blue);box-shadow:0 0 0 3px rgba(23,71,201,.15)}
label{display:block;font-size:.85rem;font-weight:600;color:var(--muted);margin:14px 0 6px}
.hint{font-size:.82rem;color:var(--muted);margin:6px 0 0}
.fine{font-size:.85rem;color:var(--muted);margin:14px 0 0}
.ferr{color:var(--red);font-size:.9rem;margin:10px 0 0;min-height:0}
.ferr:empty{display:none}
.ok{color:var(--green);font-weight:600}
/* auth pages */
.auth-wrap{max-width:440px;margin:0 auto;padding:34px 16px 60px}
.auth-card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:26px 22px;margin-top:22px}
.auth-card h1{font-size:1.5rem;margin-bottom:6px}
.auth-card .sub{color:var(--muted);margin:0 0 6px}
.auth-card .btn-lg{margin-top:18px}
/* app shell */
.boot{padding:60px 20px;text-align:center;color:var(--muted)}
.shell{display:grid;grid-template-columns:236px 1fr;min-height:100vh;background:linear-gradient(90deg,var(--navy) 236px,var(--surface) 236px)}
.side{background:var(--navy);color:#fff;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}
.side .logo{color:#fff;padding:18px 18px 10px}
.side .logo i{background-color:#fff}
.orgname{margin:4px 14px 12px;padding:8px 10px;border-radius:8px;background:rgba(255,255,255,.07);font-weight:600;font-size:.9rem;display:flex;align-items:center;gap:8px;min-height:40px}
.orgname select{flex:1;background:transparent;color:#fff;border:0;font:inherit;font-weight:600;min-width:0}
.orgname select option{color:var(--ink)}
.nav{list-style:none;margin:0;padding:4px 10px;flex:1;overflow-y:auto}
.nav a{display:flex;align-items:center;gap:11px;min-height:42px;padding:0 10px;border-radius:8px;color:#C9D3E2;text-decoration:none;font-weight:500;font-size:.95rem}
.nav a:hover{background:rgba(255,255,255,.06);color:#fff}
.nav a.on{background:rgba(94,226,160,.14);color:#fff}
.nav a.on svg{color:var(--mint)}
.nav .soon{margin-left:auto;font-size:.66rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;background:rgba(255,255,255,.12);color:#C9D3E2;padding:2px 6px;border-radius:4px}
.nav .badge{margin-left:auto;background:var(--mint);color:var(--navy);font-size:.72rem;font-weight:700;border-radius:999px;padding:1px 7px}
.side-foot{padding:12px 14px 16px;border-top:1px solid rgba(255,255,255,.08);font-size:.85rem;color:#AEB9CB}
.side-foot a{color:#fff;text-decoration:none;font-weight:600;display:inline-flex;min-height:40px;align-items:center}
.main{min-width:0}
.topbar{display:none}
.page{max-width:1080px;margin:0 auto;padding:26px 24px 70px}
.page-h{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;flex-wrap:wrap;margin-bottom:18px}
.page-h h1{font-size:1.55rem}
.page-h p{margin:4px 0 0;color:var(--muted)}
.card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:18px}
.card h2{font-size:1.08rem;margin-bottom:10px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.stat b{display:block;font-family:var(--mono);font-size:1.7rem;line-height:1.1}
.stat span{color:var(--muted);font-size:.88rem}
.pill{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;font-size:.78rem;font-weight:600;white-space:nowrap}
.pill-green{background:var(--green-soft);color:var(--green)}
.pill-blue{background:var(--blue-soft);color:var(--blue)}
.pill-grey{background:#EEF1F6;color:var(--muted)}
.pill-amber{background:var(--amber-soft);color:var(--amber)}
.pill-red{background:var(--red-soft);color:var(--red)}
.check{list-style:none;margin:0;padding:0}
.check li{display:flex;align-items:center;gap:12px;padding:11px 0;border-top:1px solid #EEF1F5}
.check li:first-child{border-top:0}
.check .tick{width:26px;height:26px;border-radius:50%;border:2px solid var(--line);display:flex;align-items:center;justify-content:center;flex:0 0 auto;color:#fff}
.check li.done .tick{background:var(--green);border-color:var(--green)}
.check li.done .lbl{color:var(--muted);text-decoration:line-through}
.check .lbl{flex:1}
.bar{height:8px;background:#E8ECF2;border-radius:99px;overflow:hidden;margin:4px 0 14px}
.bar i{display:block;height:100%;background:var(--green);border-radius:99px}
.live{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap}
.live .dot{width:10px;height:10px;border-radius:50%;background:#AEB9CB;display:inline-block;margin-right:8px}
.live.on .dot{background:var(--mint);box-shadow:0 0 0 4px rgba(94,226,160,.25)}
.tbl{width:100%;border-collapse:collapse;font-size:.92rem}
.tbl th{text-align:left;font-size:.72rem;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);font-weight:600;padding:10px 12px;border-bottom:1px solid var(--line)}
.tbl td{padding:11px 12px;border-bottom:1px solid #EEF1F5;vertical-align:middle}
.tbl tr.click{cursor:pointer}
.tbl tr.click:hover td{background:#FAFBFD}
.m{color:var(--muted);font-size:.85rem}
.toolbar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-bottom:14px}
.toolbar .fi{flex:1 1 220px;width:auto}
.empty{padding:34px 16px;text-align:center;color:var(--muted)}
.tabs{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:16px}
.tab{min-height:40px;padding:0 14px;border-radius:999px;border:1px solid var(--line);background:#fff;color:var(--body);font-weight:600;cursor:pointer;font-size:.9rem;text-decoration:none;display:inline-flex;align-items:center}
.tab.on{background:var(--navy);border-color:var(--navy);color:#fff}
/* chat */
.chat{display:flex;flex-direction:column;gap:8px;padding:14px;background:#fff;border:1px solid var(--line);border-radius:12px;min-height:260px;max-height:62vh;overflow-y:auto}
.msg{max-width:82%;padding:9px 12px;border-radius:14px;font-size:.95rem;line-height:1.45;white-space:pre-wrap;word-wrap:break-word}
.msg.them{align-self:flex-start;background:#EEF1F6;border-bottom-left-radius:4px}
.msg.us{align-self:flex-end;background:var(--blue);color:#fff;border-bottom-right-radius:4px}
.msg.staff{align-self:flex-end;background:var(--navy);color:#fff;border-bottom-right-radius:4px}
.msg.sys{align-self:center;background:transparent;color:var(--muted);font-size:.8rem}
.msg.thinking{color:var(--muted);letter-spacing:.2em;animation:vk-think 1.2s ease-in-out infinite}
@keyframes vk-think{0%,100%{opacity:.4}50%{opacity:1}}
.msg .meta{display:block;font-size:.72rem;opacity:.75;margin-top:3px}
.msg.failed{background:var(--red-soft);color:var(--red)}
.composer{display:flex;gap:8px;margin-top:10px}
.composer .fi{flex:1}
.inbox{display:grid;grid-template-columns:300px 1fr;gap:14px;align-items:start}
.threads{background:#fff;border:1px solid var(--line);border-radius:12px;overflow:hidden;max-height:74vh;overflow-y:auto}
.thread{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid #EEF1F5;background:#fff;padding:12px 14px;cursor:pointer;color:inherit}
.thread:hover{background:#FAFBFD}
.thread.on{background:var(--blue-soft)}
.thread b{display:flex;justify-content:space-between;gap:8px;font-size:.93rem}
.thread .m{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.thread .un{background:var(--blue);color:#fff;border-radius:99px;font-size:.7rem;padding:1px 7px}
/* pipeline */
.board{display:grid;grid-template-columns:repeat(5,minmax(200px,1fr));gap:12px;overflow-x:auto;padding-bottom:6px}
.col{background:#EEF1F6;border-radius:12px;padding:10px;min-height:200px}
.col h3{font-size:.8rem;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);display:flex;justify-content:space-between;margin:2px 4px 10px}
.col.drag{outline:2px dashed var(--blue);outline-offset:-4px}
.deal{background:#fff;border:1px solid var(--line);border-radius:10px;padding:10px 12px;margin-bottom:8px;cursor:grab}
.deal b{display:block;font-size:.93rem}
.deal select{margin-top:8px;min-height:36px;font-size:.85rem;padding:4px 8px}
/* teach */
.kb-area{margin-bottom:14px}
.kb-area h3{font-size:.8rem;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin-bottom:8px}
.entry{border:1px solid var(--line);border-radius:10px;padding:10px 12px;margin-bottom:8px;background:#fff}
.entry b{display:block}
.entry p{margin:4px 0 0;color:var(--body);font-size:.92rem;white-space:pre-wrap}
.entry .acts{display:flex;gap:8px;margin-top:8px}
.coverage{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px}
.phone-frame{max-width:380px;margin:0 auto;border:10px solid var(--navy);border-radius:32px;background:#fff;padding:10px}
.phone-frame .chat{border:0;min-height:360px;padding:6px}
.qlist .row{display:flex;gap:8px;margin-bottom:8px}
.qlist .row .fi{flex:1}
.suggest{border:1px solid var(--line);border-radius:10px;padding:12px;margin-bottom:10px;background:#fff}
.suggest .q{font-weight:600}
.soon-box{text-align:center;padding:50px 20px}
.soon-box .big{width:64px;height:64px;border-radius:16px;background:var(--blue-soft);color:var(--blue);display:flex;align-items:center;justify-content:center;margin:0 auto 16px}
.steps{counter-reset:s;list-style:none;margin:0;padding:0}
.steps li{counter-increment:s;position:relative;padding-left:38px;min-height:26px;margin-bottom:12px;color:var(--body)}
.steps li::before{content:counter(s);position:absolute;left:0;top:-1px;width:26px;height:26px;border-radius:50%;background:var(--blue-soft);color:var(--blue);font-weight:700;font-size:.85rem;display:flex;align-items:center;justify-content:center}
.choice h2{font-size:1.15rem}
.choice p{color:var(--body);margin:6px 0 10px}
.facts{margin:0 0 14px;padding-left:18px;color:var(--body)}
.facts li{margin-bottom:6px}
.check.track li{align-items:flex-start}
.check.track .lbl b{display:block}
.check.track .lbl .m{display:block}
.check.track li.now .tick{border-color:var(--amber);background:var(--amber-soft)}
.check.track li.bad .tick{border-color:var(--red);background:var(--red);color:#fff;font-weight:700;font-size:.8rem}
.check.track li.done .lbl b{text-decoration:none;color:var(--ink)}
.check.track li.done .lbl{text-decoration:none}
.notice{margin-top:12px;padding:12px 14px;border-radius:10px;background:var(--amber-soft);color:var(--ink);font-size:.92rem}
.notice.bad{background:var(--red-soft)}
.numbers label.num{display:flex;align-items:center;gap:10px;border:1px solid var(--line);border-radius:10px;padding:10px 12px;margin:8px 0;color:var(--ink);font-size:.95rem;cursor:pointer;min-height:48px}
.numbers input{width:18px;height:18px}
/* modal + toast */
.overlay{position:fixed;inset:0;background:rgba(11,31,58,.45);display:flex;align-items:flex-start;justify-content:center;padding:40px 16px;z-index:50;overflow-y:auto}
.modal{background:#fff;border-radius:14px;width:100%;max-width:520px;padding:22px}
.modal h2{font-size:1.2rem;margin-bottom:4px}
.modal .acts{display:flex;gap:10px;justify-content:flex-end;margin-top:18px;flex-wrap:wrap}
.toast{position:fixed;left:50%;bottom:22px;transform:translateX(-50%);background:var(--navy);color:#fff;padding:11px 18px;border-radius:10px;font-weight:600;z-index:60;max-width:calc(100vw - 32px);box-shadow:0 10px 30px -10px rgba(11,31,58,.5)}
.toast.bad{background:var(--red)}
/* tour */
.tour-hole{position:fixed;border-radius:10px;box-shadow:0 0 0 9999px rgba(11,31,58,.55);z-index:70;pointer-events:none;transition:left .25s ease,top .25s ease,width .25s ease,height .25s ease}
.tour-tip{position:fixed;z-index:71;background:#fff;border-radius:12px;padding:16px;width:min(320px,calc(100vw - 32px));box-shadow:0 20px 40px -12px rgba(11,31,58,.4)}
.tour-tip h3{font-size:1.02rem;margin-bottom:4px}
.tour-tip p{margin:0 0 12px;color:var(--body);font-size:.92rem}
.tour-tip .acts{display:flex;justify-content:space-between;align-items:center;gap:8px}
.tour-tip .m{font-family:var(--mono)}
@media (max-width: 900px){
  .grid3{grid-template-columns:1fr 1fr}
  .inbox{grid-template-columns:1fr}
  .inbox.open .threads{display:none}
  .inbox:not(.open) .thread-pane{display:none}
}
@media (max-width: 767px){
  .shell{grid-template-columns:1fr;background:var(--surface)}
  .side{position:fixed;left:0;top:0;bottom:0;width:260px;z-index:40;transform:translateX(-100%);transition:transform .2s ease}
  .shell.drawer .side{transform:none}
  .shell.drawer::after{content:'';position:fixed;inset:0;background:rgba(11,31,58,.45);z-index:35}
  .topbar{display:flex;align-items:center;justify-content:space-between;gap:10px;height:56px;padding:0 12px;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:20}
  .topbar button{width:44px;height:44px;border:0;background:transparent;display:flex;align-items:center;justify-content:center;color:var(--ink);cursor:pointer}
  .page{padding:18px 16px 60px}
  .grid2,.grid3{grid-template-columns:1fr}
  .tbl .hide-sm{display:none}
  .board{grid-template-columns:repeat(5,minmax(78vw,1fr))}
  .msg{max-width:90%}
}
@media (prefers-reduced-motion: reduce){*,*::before,*::after{transition-duration:.01ms !important;animation-duration:.01ms !important}}